The Serengeti Awards Take Place this 31 January 2026

Mount Meru Hotel — Check Your Invitation

Best Accommodation & Restaurant Services

Honors excellence in hospitality—hotels, resorts, lodges, camps, and restaurants delivering superior service, quality, and guest experience.

2025 Winners

 Gran Meliá Arusha

Singita Sasakwa Lodge

Sayari Camp – Asilia

Lemala Ewanjan Camp – Lemala Camps & Lodge

Meet Our Sponsors

See the Organizations Supporting Excellence at the Serengeti Awards

Description:

Recognizes Town hotels providing exceptional hospitality services, comfort, and convenience for business and leisure travelers. Focus is on customer service, amenities, and accessibility within cities.

Criteria:

  • Compliance (Legal & Regulatory Adherence)
  • Range of products and services
  • Total number of tourists (International and domestic) handled (Jan -  Oct 2025)
  • Innovation in Guest Services and experiences
  • Reputation in the Hospitality and Tourism Sector, i.e. Awards
  • Commitment to sustainable practices, such as energy efficiency and waste reduction.
  • Employee welfare and professional development
  • Environmental impact assessment

Scoring / Weigh:

40% public votes and 60% expert panel

Description:

Celebrates the top resort facility providing luxurious and comprehensive hospitality services, often located in scenic or leisure-oriented settings.

Criteria:

  • Compliance (Legal & Regulatory Adherence)
  • Range of products and services
  • Total number of tourists (International and domestic) handled (Jan -  Oct 2025)
  • Innovation in Guest Services and experiences
  • Reputation in the Hospitality and Tourism Sector, i.e. Awards
  • Commitment to sustainable practices, such as energy efficiency and waste reduction.
  • Employee welfare and professional development
  • Environmental impact assessment

Scoring / Weigh:

40% public votes and 60% expert panel

Description:

Recognizes lodges providing personalized, high-quality hospitality, often in scenic or natural settings. Focuses on comfort, cultural authenticity, and connection to local attractions.

Criteria:

  • Compliance (Legal & Regulatory Adherence)
  • Range of products and services
  • Total number of tourists (International and domestic) handled (Jan -  Oct 2025)
  • Innovation in Guest Services and experiences
  • Reputation in the Hospitality and Tourism Sector, i.e. Awards
  • Commitment to sustainable practices, such as energy efficiency and waste reduction.
  • Employee welfare and professional development
  • Environmental impact assessment

Scoring / Weigh:

40% public votes and 60% expert panel

Description:

Recognizes luxury tented lodges offering unique guest experiences and strong popularity. Focuses on quality service, ethical practices, and safety.

Criteria:

  • Compliance (Legal & Regulatory Adherence)
  • Range of products and services
  • Total number of tourists (International and domestic) handled (Jan -  Oct 2025)
  • Innovation in Guest Services and experiences
  • Reputation in the Hospitality and Tourism Sector, i.e. Awards
  • Commitment to sustainable practices, such as energy efficiency and waste reduction.
  • Employee welfare and professional development
  • Environmental impact assessment

Scoring / Weigh:

40% public votes and 60% expert panel

Description:

Recognizes eco-lodges designed and operated to the highest environmental and community-benefit standards. These facilities lead in renewable energy, conservation, and responsible tourism.

Criteria:

  • Compliance (Legal & Regulatory Adherence)
  • Eco-friendly construction (local materials, low-impact design)
  • Renewable energy usage (solar, wind, biogas)
  • Water conservation & waste management systems
  • Community benefit sharing (employment, sourcing, CSR)
  • Contribution to conservation and biodiversity protection
  • Range of products and services
  • Total number of tourists (International and domestic) handled (Jan -  Oct 2025)
  • Innovation in Guest Services and experiences
  • Reputation in the Hospitality and Tourism Sector, i.e. Awards
  • Commitment to sustainable practices, such as energy efficiency and waste reduction.
  • Employee welfare and professional development
  • Environmental impact assessment

Scoring / Weigh:

100% expert panel

Description:

Recognizes seasonal camp in natural settings that combine comfort, authenticity, and a close connection to nature and local communities. Focus on personalized guest experience, environmental responsibility, and cultural value.

Criteria:

  • Compliance (Legal & Regulatory Adherence)
  • Eco-friendly camp setting (local materials, low-impact design)
  • Renewable energy usage (solar,)
  • Water conservation & waste management systems
  • Community benefit sharing ie employment
  • Contribution to conservation and biodiversity protection
  • Total number of tourists (International and domestic) handled (Jan -  Oct 2025)
  • Reputation in the Hospitality and Tourism Sector, i.e. Awards
  • Employee welfare and professional development

Scoring / Weigh:

40% public votes and 60% expert panel

Description:

Recognizes restaurants that excel in preserving and promoting Tanzania’s rich culinary heritage, that offer authentic local dishes, elevate traditional recipes with creativity, and provide outstanding dining experiences that showcase Tanzania’s diverse culture, flavours, and hospitality.

Criteria:

  • Compliance (Legal & Regulatory Adherence)
  • Authenticity of Menu
  • Quality and Taste
  • Use of Local Ingredients
  • Cultural Presentation
  • Innovation in Local Cuisine
  • Employment creation to the local community

Scoring / Weigh:

60% public votes and 40% expert panel

Register Your Nomination

Submit details for your selected award category.

Description:

Recognizes Town hotels providing exceptional hospitality services, comfort, and convenience for business and leisure travelers. Focus is on customer service, amenities, and accessibility within cities.

Criteria:

  • Compliance (Legal & Regulatory Adherence)
  • Range of products and services
  • Total number of tourists (International and domestic) handled (Jan -  Oct 2025)
  • Innovation in Guest Services and experiences
  • Reputation in the Hospitality and Tourism Sector, i.e. Awards
  • Commitment to sustainable practices, such as energy efficiency and waste reduction.
  • Employee welfare and professional development
  • Environmental impact assessment

Scoring / Weigh:

40% public votes and 60% expert panel

Description:

Celebrates the top resort facility providing luxurious and comprehensive hospitality services, often located in scenic or leisure-oriented settings.

Criteria:

  • Compliance (Legal & Regulatory Adherence)
  • Range of products and services
  • Total number of tourists (International and domestic) handled (Jan -  Oct 2025)
  • Innovation in Guest Services and experiences
  • Reputation in the Hospitality and Tourism Sector, i.e. Awards
  • Commitment to sustainable practices, such as energy efficiency and waste reduction.
  • Employee welfare and professional development
  • Environmental impact assessment

Scoring / Weigh:

40% public votes and 60% expert panel

Description:

Recognizes lodges providing personalized, high-quality hospitality, often in scenic or natural settings. Focuses on comfort, cultural authenticity, and connection to local attractions.

Criteria:

  • Compliance (Legal & Regulatory Adherence)
  • Range of products and services
  • Total number of tourists (International and domestic) handled (Jan -  Oct 2025)
  • Innovation in Guest Services and experiences
  • Reputation in the Hospitality and Tourism Sector, i.e. Awards
  • Commitment to sustainable practices, such as energy efficiency and waste reduction.
  • Employee welfare and professional development
  • Environmental impact assessment

Scoring / Weigh:

40% public votes and 60% expert panel

Description:

Recognizes luxury tented lodges offering unique guest experiences and strong popularity. Focuses on quality service, ethical practices, and safety.

Criteria:

  • Compliance (Legal & Regulatory Adherence)
  • Range of products and services
  • Total number of tourists (International and domestic) handled (Jan -  Oct 2025)
  • Innovation in Guest Services and experiences
  • Reputation in the Hospitality and Tourism Sector, i.e. Awards
  • Commitment to sustainable practices, such as energy efficiency and waste reduction.
  • Employee welfare and professional development
  • Environmental impact assessment

Scoring / Weigh:

40% public votes and 60% expert panel

Description:

Recognizes eco-lodges designed and operated to the highest environmental and community-benefit standards. These facilities lead in renewable energy, conservation, and responsible tourism.

Criteria:

  • Compliance (Legal & Regulatory Adherence)
  • Eco-friendly construction (local materials, low-impact design)
  • Renewable energy usage (solar, wind, biogas)
  • Water conservation & waste management systems
  • Community benefit sharing (employment, sourcing, CSR)
  • Contribution to conservation and biodiversity protection
  • Range of products and services
  • Total number of tourists (International and domestic) handled (Jan -  Oct 2025)
  • Innovation in Guest Services and experiences
  • Reputation in the Hospitality and Tourism Sector, i.e. Awards
  • Commitment to sustainable practices, such as energy efficiency and waste reduction.
  • Employee welfare and professional development
  • Environmental impact assessment

Scoring / Weigh:

100% expert panel

Description:

Recognizes seasonal camp in natural settings that combine comfort, authenticity, and a close connection to nature and local communities. Focus on personalized guest experience, environmental responsibility, and cultural value.

Criteria:

  • Compliance (Legal & Regulatory Adherence)
  • Eco-friendly camp setting (local materials, low-impact design)
  • Renewable energy usage (solar,)
  • Water conservation & waste management systems
  • Community benefit sharing ie employment
  • Contribution to conservation and biodiversity protection
  • Total number of tourists (International and domestic) handled (Jan -  Oct 2025)
  • Reputation in the Hospitality and Tourism Sector, i.e. Awards
  • Employee welfare and professional development

Scoring / Weigh:

40% public votes and 60% expert panel

Description:

Recognizes restaurants that excel in preserving and promoting Tanzania’s rich culinary heritage, that offer authentic local dishes, elevate traditional recipes with creativity, and provide outstanding dining experiences that showcase Tanzania’s diverse culture, flavours, and hospitality.

Criteria:

  • Compliance (Legal & Regulatory Adherence)
  • Authenticity of Menu
  • Quality and Taste
  • Use of Local Ingredients
  • Cultural Presentation
  • Innovation in Local Cuisine
  • Employment creation to the local community

Scoring / Weigh:

60% public votes and 40% expert panel